About the Role
We are seeking a Fractional Chief Information Officer (CIO) to support a healthcare organization operating in a highly operational, regulated, and systems-dependent environment. This role is responsible for owning the organization’s enterprise technology ecosystem, ensuring system stability, enabling operational and financial insight, and leading the implementation of a future-state technology stack following a third-party requirements analysis.Â
The CIO will enter mid-stream, assume ownership of implementation, and partner closely with executive leadership, operations, finance, and revenue cycle teams to ensure technology supports both day-to-day execution and long-term scalability.Â
This role is advisory and hands-on, requiring strong judgment, execution discipline, and the ability to drive adoption in an operations-first healthcare environment.Â
Key ResponsibilitiesÂ
Own and oversee the organization’s enterprise technology ecosystem across productivity, operations, clinical systems, revenue cycle, and financeÂ
Lead implementation of a recommended software stack following a third-party requirements analysis, ensuring practical execution and organizational buy-inÂ
Maintain stability and uptime of current-state systems while advancing future-state architectureÂ
Design and manage integrations across systems, including native integrations, API-based solutions, middleware, and manual workflows where appropriateÂ
Ensure reliable data flow between operational systems, clinical systems, billing platforms, and accounting systemsÂ
Partner with finance and revenue cycle leadership to align technology workflows with profitability, cash flow, and financial visibilityÂ
Design and document standard operating procedures aligned to technology systems and role-based workflowsÂ
Lead IT-related change management, sequencing adoption to minimize disruption to clinical operations, billing, and service deliveryÂ
Establish and manage internal IT workflows, including support intake, prioritization, and vendor coordinationÂ
Ensure system reliability, availability, security, and compliance appropriate to a regulated healthcare environmentÂ
Serve as a strategic advisor to executive leadership, translating technical considerations into business and operational implicationsÂ
Required Experience & QualificationsÂ
Healthcare IT experience required, including experience operating in regulated healthcare environmentsÂ
Prior experience as a CIO, fractional CIO, or senior IT leader in complex, operations-heavy organizationsÂ
Experience managing interconnected enterprise systems across operations, clinical platforms, revenue cycle, and financeÂ
Familiarity with EMR/EHR systems and healthcare operational workflowsÂ
Demonstrated experience leading system implementations, phased rollouts, and controlled transitionsÂ
Strong understanding of how technology architecture and operational workflows impact financial performance and decision-makingÂ
Experience designing SOPs aligned to technology systems and driving organizational adoptionÂ
Proven ability to manage vendors, integrations, and internal/external IT resourcesÂ
Ability to establish credibility and influence without direct authorityÂ
Preferred ExperienceÂ
Experience supporting behavioral health, substance use disorder treatment, or adjacent healthcare servicesÂ
Experience operating in resource-constrained or growth-stage healthcare organizationsÂ
Experience partnering closely with finance and revenue cycle management teamsÂ
About Novum
Novum Partners is an executive advisory and consulting firm serving as a fractional back-office partner to churches, ministries, and nonprofits.
We help mission-driven organizations align vision with financial and operational health, ensuring that leadership clarity, sustainable systems, and faithful stewardship coexist.
Our clients range from $3M to $250M in annual revenue, many navigating growth, leadership transitions, multi-entity structures, and complex funding environments. Through our integrated approach across strategy, finance, HR, and operations, we empower leaders to focus on what matters most: mission and impact.
